FAQs for Vendors

Information and frequently asked questions for vendors listed or wanting to be listed on Expert Insights.

How can I get my product listed?
It’s completely free to get your product listed on Expert Insights. Click this link to visit our 'For Vendors' page and get started now.
Mon, Apr 15, 2019 at 4:24 PM
My product has already been listed but information is incorrect or out of date. How can I correct this?
To become a comprehensive research platform for end users, we list all the vendors we identify in any given category. If we have listed your product, and yo...
Fri, Apr 5, 2019 at 11:17 AM
Can I delete my product listings page?
Because we want to become a fully comprehensive platform to help companies find the right solution, we do not remove any product listings pages. If our inf...
Fri, Apr 5, 2019 at 11:18 AM
My product has a higher score than another product, but it’s still ranked below them. How can I change this?
One of the benefits of a ‘Sponsored Profile’ is that your products are listed above competitors, regardless of scoring. To find out more click this link to ...
Fri, Apr 5, 2019 at 11:18 AM
My product listing has alternative products suggested, but my competitors don’t. How can I remove this?
There is no way to remove this widget on a ‘Free Profile’. One of the benefits of a ‘Sponsored Profile’ is that we will no longer suggest alternatives to y...
Fri, Apr 5, 2019 at 11:19 AM
My competitors have added whitepapers to their profiles. How can I add marketing materials?
One of the benefits of a ‘Sponsored Profile’ is that you are able to upload marketing materials to your review page, like data sheets and white papers. Thi...
Fri, Apr 5, 2019 at 11:19 AM
What does Expert Insights do with the leads a profile is generating?
Our product listings may contact buttons for readers to request a quote, trial or demo. If vendors having sponsored their Profile, these leads will be passe...
Fri, Apr 5, 2019 at 11:20 AM
How are badges awarded to vendors?
Every financial quarter we award a series of badges to multiple vendors in each category. Expert Insights does not sell awards to vendors.  Each badge ha...
Tue, Feb 2, 2021 at 10:37 AM
Are reviews moderated by Expert Insights?
Yes. All reviews submitted to Expert Insights are read by a member of our team. We then get in touch with the reviewer by email or by phone to verify the i...
Fri, Apr 5, 2019 at 11:24 AM
How can I respond to an end user review?
Vendors with a ‘Sponsored Profile’ are able to respond to all end user reviews of their product from directly within the end user portal. Free listed profi...
Fri, Apr 5, 2019 at 11:24 AM